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Pricing

Plans and prices

Mailroomly has four public plans: Free, with 1,000 emails a month and no card, then Solo at €12, Team at €29 and Business at €79 a month. Every plan covers team inboxes, app email, campaigns and connected AI agents. Yearly billing gives two months free.

Last updated October 20, 2026

Choose a plan

Free

To try every kind of email

€0forever

No card needed

1,000emails a month

  • 1 user included
  • 5 addresses and 1 own domain
  • 1 connected agent
  • Marketing sends, with a Mailroomly footer
  • Up to 1,000 contacts
  • Conversations kept 30 days
  • Documentation

Solo

One user, their apps and agents

€12a month

or €120 a year

10,000emails a month · then €1.00 per 1,000

  • Everything in Free, plus
  • 1 user included, then €6 a month each
  • 25 addresses and 5 own domains
  • Unlimited connected agents
  • Marketing sends
  • Up to 50,000 contacts
  • Conversations kept 180 days
  • Email support
For teams

Team

A team, its apps and agents

€29a month

or €290 a year

50,000emails a month · then €1.00 per 1,000

  • Everything in Solo, plus
  • 3 users included, then €6 a month each
  • 75 addresses and 25 own domains
  • Up to 250,000 contacts

Business

Integrators and higher volume

€79a month

or €790 a year

150,000emails a month · then €0.80 per 1,000

  • Everything in Team, plus
  • 10 users included, then €6 a month each
  • Unlimited addresses and 50 own domains
  • Up to 1,000,000 contacts
  • Conversations kept 365 days
  • Priority support

Prices exclude VAT. In the EU, checkout adds your country’s VAT, except for a business outside Portugal with a valid EU VAT number, which pays none. Outside the EU there is no VAT.

Every limit, plan by plan

The same limits the app’s Plan page shows. A paid plan’s limits apply as soon as you pay.

Free€0

Email

Emails a month
1,000
Extra emails
None: sending stops at the limit
Marketing sends
Included, with a Mailroomly footer
Contacts
1,000

Team and access

Users included
1
Extra user
None
Addresses
5
Own domains
1
Connected agents and apps
1
API and MCP reads a minute
30

Kept for you

Conversations kept
30 days
Other email kept
60 days

Support

Support
Documentation

Solo€12 a month

Email

Emails a month
10,000
Extra emails
€1.00 per 1,000
Marketing sends
Included
Contacts
50,000

Team and access

Users included
1
Extra user
€6 a month
Addresses
25
Own domains
5
Connected agents and apps
Unlimited
API and MCP reads a minute
100

Kept for you

Conversations kept
180 days
Other email kept
60 days

Support

Support
Email support

Team€29 a month

Email

Emails a month
50,000
Extra emails
€1.00 per 1,000
Marketing sends
Included
Contacts
250,000

Team and access

Users included
3
Extra user
€6 a month
Addresses
75
Own domains
25
Connected agents and apps
Unlimited
API and MCP reads a minute
300

Kept for you

Conversations kept
180 days
Other email kept
60 days

Support

Support
Email support

Business€79 a month

Email

Emails a month
150,000
Extra emails
€0.80 per 1,000
Marketing sends
Included
Contacts
1,000,000

Team and access

Users included
10
Extra user
€6 a month
Addresses
Unlimited
Own domains
50
Connected agents and apps
Unlimited
API and MCP reads a minute
600

Kept for you

Conversations kept
365 days
Other email kept
60 days

Support

Support
Priority support

How emails are counted

One number covers every kind of email: what you send and what you receive.

  • Sent: every recipient of an email accepted for sending. An email to three recipients counts three.
  • Received: each email that arrives, once, however many of your addresses it reaches. Spam, bounce reports and automatic replies don’t count.
  • The month starts again on the day of the month you began paying, at midnight UTC; for an organization that never paid, on the 1st.

What happens at the limit

  • On a paid plan, nothing stops: the emails above the plan’s are extra, at the plan’s price per 1,000.
  • On Free, sending stops when the month’s emails are used up, until the month starts again. Received email always arrives, even past the limit.
  • Other limits (users, domains, addresses, connected agents, contacts): adding one more is refused. Nothing that exists is removed.
  • Administrators get a notice at 80% and another when the month’s emails are used up.

The Free plan

  • Each marketing email sent on Free ends with a small “Sent with Mailroomly” line. Paid plans don’t add it.
  • A Free organization nobody uses for 90 days rests: its email keeps arriving and nothing is deleted, and sending comes back a few minutes after someone signs in or uses one of its keys. Paid plans never rest.

Extras

  • Extra users: on a paid plan, each user beyond those included costs €6 a month.
  • Extra emails: €1.00 per 1,000 on Solo and Team, €0.80 on Business, billed once the month is over: with your renewal on a monthly plan, on their own on a yearly one.
  • Help moving your first app: on a paid plan, someone from our team moves your first app and its webhooks with you. Book it with Talk to us.

Questions about plans

Do I need a card for the Free plan?

No. Free needs no card: sign up, claim a free address and send. You enter a card only when you choose a paid plan.

Can I change plan later?

Yes. A larger plan, or yearly instead of monthly, applies at once, and you pay the difference for the rest of the period. A smaller one applies at the end of the period you paid for.

Do AI agents cost extra?

No. Your AI agents connect at no extra cost: Free has one connected agent or app, and paid plans have no limit. Mailroomly runs no agent of its own, so there is nothing else to pay for.

What if we go over the month’s emails?

On a paid plan, nothing stops, and the emails above the plan’s are billed as extra. On Free, sending waits for the next month, and received email still arrives.

How does yearly billing work?

You pay ten months for twelve, from the day you choose it. The plan’s limits are the same as monthly, and extras are billed each month, from that day.

Do your prices include VAT?

No. Prices exclude VAT. In the EU, checkout shows your country’s VAT; a business outside Portugal with a valid EU VAT number pays none, and so does anyone outside the EU.

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