AI agents

AI agents that answer in your threads

Mailroomly connects your own AI agents to your email over MCP or the REST API. They read and reply in the same threads as your team: on their own where you allow it, as drafts that wait for your team’s approval, or by handing the conversation over. Each agent’s token lists what it may do.

Last updated October 20, 2026

Start for free now Go to your Mailroom Talk to us

billing@lojanova.pt

Rita Marques10:41Could you add our VAT number to this receipt?Billing agentAwaiting your approvalHeld because it mentions amounts.Hello Rita, here is the receipt for order #4821 again, now with your VAT number.Approve and sendEdit

Be the customer here. Reply to this receipt.

Your customer’s inboxrita@quintadorio.pt

Loja NovaNew

Re: Receipt for order #4821

Hello Rita, thank you. Here is the receipt for order #4821 again, now with your VAT number. Kind regards, Loja Nova

Loja Nova10:02

Receipt for order #4821

Thank you for your order. Total paid: €148.20. Your parcel leaves tomorrow.

Sent to billing@lojanova.pt

Your Mailroomly

Rita Marques · Order #4821

billing@lojanova.pt · one thread

CampaignThe autumn collectionNewsletter, 2 October. Rita opened it.Opened

App emailReceipt for order #4821Sent by your shop app at 10:02.Delivered

Team inboxRita replied to the receipt“Hi, could you add our VAT number, PT501234567, to this receipt? Thanks, Rita”Answered

AI agentThe billing agent drafted the answer, approved by AnaHello Rita, thank you. Here is the receipt for order #4821 again, now with your VAT number. Kind regards, Loja Nova

YouAna approved and sent itFrom billing@, in the same thread.Delivered

Your customer’s reply, the agent’s draft and your approval, in one thread.

Start for free now Go to your Mailroom

Everything here runs in your browser: what you type is never sent anywhere.

Start in three steps

Create an AI agent token
In Settings, with the addresses and actions it may use.
Add Mailroomly to your MCP client
Claude, ChatGPT, Cursor, VS Code or Claude Code, with the configuration below.
Ask it to answer
“Answer what’s waiting in billing@, and leave anything about refunds to me.”

The MCP configuration

Paste it into your client, with your token. Mailroomly’s MCP server is at app.mailroomly.com/mcp.

Connecting an MCP client, in the manual

{
  "mcpServers": {
    "mailroomly": {
      "type": "http",
      "url": "https://app.mailroomly.com/mcp",
      "headers": { "Authorization": "Bearer mp_pat_…" }
    }
  }
}

Three ways an agent can work

On its own

Where you allow it, it answers and sends, and every message shows it was the agent.

Drafts for approval

It writes the answer, and a teammate approves, edits or takes over.

Handing over

It passes the conversation to a teammate when it needs one, with what it found.

Limits you set

Each token lists the addresses and actions it may use. Nothing else is possible.
An administrator may let their agent set up the organization, and every administrator is told.
No token ever deletes for good, grants administrator rights or closes the organization: those need someone signed in.
A campaign an agent starts waits 15 minutes while every administrator may cancel it.

Questions about AI agents

Does Mailroomly come with an AI agent?

No. Mailroomly connects the agents you already use, such as Claude, ChatGPT or Cursor, and runs none of its own. Your AI agents connect at no extra cost.

Which agents can connect?

Any MCP client, such as Claude, ChatGPT, Grok, Cursor, VS Code or Claude Code, and any agent that calls the REST API.

Will an agent send something I haven’t seen?

Only where you allow it. Everything else becomes a draft that waits for your team.

What does it cost?

Agents’ email counts toward your plan’s monthly emails like any other. Free has one connected agent or app, and paid plans have no limit.

Bring all your email into one place.

Start free with a free address today. Move your apps, your team and your agents when you’re ready.